TERMS OF SERVICE

1. Live arrival guarantee. Please contact me within one hour of pickup or delivery of shipment if there's an issue. I offer a five day health guarantee on all captive born/captive hatched/farm bred animals. Wild caught animals have a three day health guarantee.

2. Shipments are sent FedEx Priority Overnight or by UPS Next Day Air.

3. No live arrival guarantee for shipments that are delayed, mishandled by the carrier or consignee not available for first attempt delivery.

4. No live arrival guarantee on shipments sent to destinations or traveled areas below 30(f) degrees or above 90(f) degrees.

5. All animals sold are outwardly healthy, feeding, and thriving. Seller is not responsible for any types of congenital birth defects that are unknown or any type of bacterial and or viral infections that are asymptomatic (meaning animal shows zero signs or symptoms of illness).

6. In the event of a DEAD ON ARRIVAL, there are no cash refunds. Store credit or replacement animal if available. No returns of any animal is allowed due to prolonged quarantine and biosecurity hazard that poses.

7. Unless a deposit is made, nothing is considered sold.

8. Deposits are non-refundable. Failure to adhere to the terms of payment arrangement will forfeit any deposit.

9. The sale of turtles and tortoises under 4" is strictly for educational and exhibition purposes.

10. Buyer assumes all responsibility for state and local laws governing wildlife. If you're required to have a permit, A copy must be provided.

11. Failure to read and adhere to Stores TERMS OF SERVICE is not an excuse. Be responsible.